Water Emergencies

Here’s What to Do

A water emergency is anything that could affect the safety or reliability of our community’s water system. This might include:Water Drop Icon" Images – Browse 2,480 Stock Photos, Vectors, and Video | Adobe Stock

  • A water main break
  • Major leaks or flooding
  • Sudden loss of water pressure
  • Discolored or unsafe drinking water
  • Sewer backups affecting public areas

If you notice any of these:

  • If it’s safe, turn off your home’s main water valve
  • Try to avoid using water until the issue is checked
  • Stay clear of flooded or damaged areas

Call Public Works right away: 403-741-6468
(This line is monitored for urgent issues.)

A quick note:

  • If the problem is inside your home (like a clogged drain or small leak), you’ll need to call a plumber
  • Avoid contact with standing water if you’re unsure what’s in it

Reporting issues quickly helps us respond faster and keep everyone safe. Thanks for helping look out for the community!